Industries
EDUCATION
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Hytera Education Solutions
School safety is always priority No. 1. To keep students and your staff safe educators need to be able to communicate reliably – no matter what is going on around them. Call for action at critical moments and reach everyone instantly with “all call” technology. Intelligent communications solutions to fit your needs—at a price-point for education budgets.
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Reachable Anywhere in School
IP Multi-site Connect is designed to extend the communication coverage by connecting multiple repeaters in dispersed locations over a TCP/IP-based network. It is highly scalable for different school building sizes and campus layouts.
Versatile Security Features
Hytera digital radios are abundant with security features such as one-touch call and text, emergency alerts, man-down and lone worker. With Prompt Alert feature built in, buses in the field of an active emergency, school shooting for example, can be notified instantly. When notified, the school buses would know to proceed to a pre-determined “safe zone” away from the school until an all clear signal is received. The alert tone is customizable both in frequency and volume.
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HOSPITALITY
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When every hotel claims that customer experience is the top priority, there are many different facets involved in making this a reality. Technologies play an increasingly important role, and communications technology is pivotal. Hytera's one-stop, push-to-talk, collaboration solution has been facilitating hotels in improving their ability to provide the best customer experience.
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Provide a Better Customer Experience, even before Check-In
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The customer experience starts before customers even reach your property. Shuttle drivers, receptionists, cleaning staff and concierge rely on clear communication when performing their jobs and when working as a team. Push-to-talk (PTT) technology ensures group voice calls are instantly connected, while versatile software can bring team collaboration to a whole new level. Hytera offers various dispatch software customizable to your hotel's choice of traditional PTT solution; such as Digital Mobile Radio, Push-to-talk over Cellular (PoC), over even a combination of both. With such powerful tools, the manager on duty can make sure operations run smoothly, and get constant status updates in real-time.
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Thanks to the flexible grouping features, different staff can talk within their workgroups, which allows them to focus on their tasks without being distracted by irrelevant calls. Hytera DMR radios are well known for their versatility and ergonomic design. Combined with the right accessories, Hytera's lightweight and rugged two-way radios ensure reliable and discreet communication across all teams.
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Full Connectivity without Scaring Investment
When IT managers talk about communications and connectivity, coverage is always at the top of their list. Two essential factors are a must when considering communication solutions. First, the size and structure of the property; second, the cost. Luxury hotels in America on average have 15 floors, and upper-upscale hotels have an average of 12*. A lot of them have sizeable multi-floor parking lots, and some have big convention spaces, casinos, and theatres. All of these combined can lead to a headache for the IT department. Full coverage of such large and complex buildings is not Mission Impossible. The Hytera DMR solution is versatile and provides different, scalable ways of providing full signal coverage. You can start with a repeater along with dozens of handheld radios, or multiple IP connected repeaters, depending on the challenges you have. Hytera XPT Digital Trunking or DMR Trunking Lite systems have a well-proven record of serving world-leading hospitality and entertainment brands. Another benefit - when you own the system, no reoccurring bills from carriers.
Employee Safety Devices from a Responsible Employer
The American Hotel & Lodging Association (AHLA) promotes the 5-Star Promise. A pledge to provide hotel employees across the U.S. with employee safety devices (ESDs) and commit to enhanced measures that aim to improve hotel safety. For many professionals, a reliable communications solution enhances work efficiency and team productivity. The Hytera DMR solution has a full array of built-in safety features, which make the two-way radio a communication tool and ESD at the same time. Just to name some:
Man Down feature will let you know if the radio tilts at a certain angle, indicating a radio user may have fallen over, is unconscious or injured. An alarm is triggered automatically as preset.
Lone Worker feature has a timer which measures inactivity. If the timer goes over your set limit, a warning is issued. If there is no response, the alarm is triggered.
Emergency button on the radio is usually orange and placed at the top of the device. It can be programmed to raise the alarm to the base station or other radios and displays the identity of the person issuing the alert on the radios display.
The Optimal Solution for Hotels
With 60% of hotels in America acting as small businesses*, the market is eager for solutions that can do the job without stressing the budget. Intuitive and scalable PTT communications technology enables IT executives to build an on-site communication system that is easy to deploy and operate. The safety features of Hytera's push-to-talk, collaboration solution provides another layer of safety for your staff, without additional carrier costs.
*Data from American Hotel & Lodging Association (AHLA)
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MINING
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The global mining industry faces a number of challenges today, but modern digital communications solutions can play a major role in helping to overcome some of these difficulties. Mining has become increasingly complex and although the industry does exploit new technology, including automation of machinery, haulage systems, trains and trucks, too often these technologies operate in isolation. Information technology, operational technology and other devices and systems are not integrated in a way that makes the most of them.
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Sophisticated Automation
The list of features and processes that can benefit from communications technology and automation in mining is now impressively long.
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Applications include: in-pit autonomous haulage systems; autonomous drill systems; push-to-talk voice and push-to-talk video and dispatch systems; driverless freight train control; anti-collision systems; in-pit proximity detection; CCTV; high-precision GPS applications such as geo-fencing; slope monitoring and rockface/ground penetrating radar.
Other applications in use are: vehicle, machinery and drill/excavator fleet management and telemetry (e.g. scheduling/task assignments, guidance/positioning, equipment problem identification/avoidance, remote diagnostics, speed, tire pressure, temperature, fuel/oil/brake fluid levels, load measurement, GPS-based precision excavating); SCADA systems and sensors; dust suppression using automated sprinklers, control valves and a wireless control system; and applications for field force automation.
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Thanks to the flexible grouping features, different staff can talk within their workgroups, which allows them to focus on their tasks without being distracted by irrelevant calls. Hytera DMR radios are well known for their versatility and ergonomic design. Combined with the right accessories, Hytera's lightweight and rugged two-way radios ensure reliable and discreet communication across all teams.
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Data Analytics
Mining companies also need to harness Big Data analytics to provide “real, applicable insights from data and sharing them clearly and effectively with the right levels of the organization”, as this will help “provide real-time decision support and future projections”, argues the WEF report.
Big data and predictive analytics not only provide a competitive advantage by enabling faster and more accurate decision making, but they also help to minimize unplanned downtime by ensuring timely maintenance of vehicles, excavators, drills and other assets before a major machine failure that could hold up production.
Workforce Safety
Safety is one of the main areas where communications technology can really improve accident rates and save lives. Poor safety compliance can lead to stoppages that directly impact operational production and profitability, while worker compensation packages and regulatory fines can end up being more expensive than the cost of prevention.
A wide range of safety tools are now available for use in mining. Modern technology can support active, real-time surveillance of people, machinery and mine conditions, including air quality and tunnel, slope stability. Constant two-way communications systems are a must to enable miners, support teams and control rooms to be in continuous contact.
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OIL & GAS
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What is Intrinsic Safety
Intrinsic safety (IS) is a protection technique for safe operation of electrical equipment in hazardous areas by limiting the energy, electrical and thermal, available for ignition. Areas with dangerous concentrations of flammable gases or dust are found in applications such as petrochemical refineries and mines. As a discipline, it is an application of inherent safety in instrumentation. High-power circuits such as electric motors or lighting cannot use intrinsic safety methods for protection. All the radios, audio accessories and third party sensors that integrate with Hytera solutions are IS certified to meet the safety requirements of a working environment.
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Meeting the Standards
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Standards for intrinsic protection are mainly developed by IEC (International Electrotechnical Commission) but different agencies also develop standards for intrinsic safety. Examples of such agencies in North America are the Factory Mutual Research Corporation (FM Global), which certifies radios, Underwriters Laboratories (UL) that certifies mobile phones, and in Canada the Canadian Standards Association. In Europe, the standard for intrinsic safety certification is the CENELEC standard EN 60079-11 which is part of the ATEX directive (ATEX), while in other countries around the world the IEC standards (IECEx) are followed.
Hytera's explosion-proof radios have been certified by most of the rigorous standards in the world including ATEX, IECEX, FM, UL, CSA of Canada and TIIS of Japan.
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The First ‘ia’ Certified Radios
Hytera PD712IS and PD792IS terminals are the first DMR handsets in the world to achieve ‘ia’ classification, the strictest level of intrinsically safe protection available, whilst the PT790Ex was the first TETRA device to achieve ‘ia’ standard. The ‘ia’ certification means the radio circuit has three protective measures, allowing for the occurrence of two faults during operation without risking user safety. This means it can be used in Intrinsically Safe Zones 0, 1 and 2 areas. Other ATEX radios are ‘ib’ certified for use in Intrinsically Safe Zones 1 and 2 areas only.
The ‘ia’ certification is a demanding one to meet, but Hytera has become the first, and so far only, PMR manufacturer to produce ATEX radios to this toughest of standards. The PD712IS and PD792IS DMR radios meet the following IS certifications: Ex ia IIC T3Ga; Ex ia IIIC T160C; and Ex ia I.
Safety Features
Hytera IS certified radios have an array of practical features that can ensure workforces’ safety and protection.
The built-in GNSS (Global Navigation Satellite System) module in the radio supports mainstream positioning systems in the world like GPS. Its tracking sensitivity is up to -164dBm while the accuracy can be within 2 meters. Man Down enables the radio to automatically send out alert signal to other workforces in the field if a radio user falls down. Similarly, Lone Worker allows the radio’s emergency function to be automatically triggered if no radio activity is performed in a predefined time.
In the oil and gas industry, workforce safety is on top of everything around the world. Keeping the workforce connected and informed is the key to a safe and efficient workplace. Hytera's communication solution for the oil and gas industry covers the upstream, midstream, and downstream sectors to empower the whole process with safety control and efficient productivity.
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UTILITIES
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Low band radio systems in the 30-50MHz band remain widely used by the electricity industry throughout the US. Over time, the number of manufacturers of equipment in this frequency band has dwindled and products have become expensive, so now many low band users are looking for replacement systems. It is clear that it will be increasingly difficult to source equipment for this band going forward. It may be that your current radio system is ready for upgrade to modern voice and data functionality necessary for your business. Perhaps your system is older and maintaining it has become uneconomic and unreliable and a more cost-effective option is becoming urgent. If you're facing issues like these, read on and we will walk you through your options.
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Technology Options
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Radio systems are designed to be the last technology standing in an emergency – and this design focus means some radio sites last intact for decades. The market today offers technologies that are based on independent technical protocols. The prevailing technologies are Analog, Digital Mobile Radio (DMR), P25, dPMR/NXDN and TETRA. What all these technologies have in common is they offer users an option to make an instant voice call and send data over these same digital networks providing the ability to support more sophisticated data applications.
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In a comparison chart covering multiple dimensions and merits like Cost, Open Standard, Feature Set, 6.25kHz Compliant, Talk Paths per Repeater, Frequency Spacing and Applicable Frequencies, it is obvious that the best all-around value replacement digital technology for users that rely on a professional system to address the voice and data needs of their mobile workforce is DMR.
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Optimal Spectrum
If suitable frequencies cannot be found through the FCC frequency coordination process, then there are some options with spectrum in VHF and UHF Part 22 Spectrum. In addition to the Part 22 spectrum, the 220MHz Bands (AMTS and 220MHz band) was also auctioned and is held by individual license holders.
Part 22 spectrum was initially available for paging use, however was converted to Mobile use and auctioned off. Frequencies are 152/158MHz in VHF and 454/459MHz in UHF. Part 22 spectrum is licensed geographically, and the license holder may put a transmitting station anywhere in the area allowed by the license and the channels are exclusive. 220MHz spectrum was also auctioned in the same way as the Part 22 spectrum is also licensed geographically. Both Part 22 spectrum and 220MHz are ideal for wide area system construction.
Not Just Voice
Voice has historically been the primary use for radio, but modern systems are now delivering data-driven business tools over the same frequencies. The balance of usage between voice and data will also drive the design of your new system and the capacity your system needs to handle.
DMR Solution
An IP site connect is a Tier II system where the radios are connected using an IP network. While simple in concept, the multiple talk path per repeater of the DMR system allows local, regional and wide area groups to be used and the system allows radios to roam automatically by having the repeaters broadcast beacons to allow the radios to automatically select the best repeater for communication. DMR Tier III is a more sophisticated radio system, particularly suited to systems with a high number of users and greater traffic.
DMR Tier II and Tier III systems may be used together if required which is particularly useful if there is a combination of high density/high call volume (Tier III) in some parts of the system and lower density of calls (Tier II) in other parts of the system.
Smooth Migration
Upgrading technology presents a potential productivity risk to any organization, but rarely for the reason people think. Mature technology replacements happen every day without major technical mishap, as vendors are experienced in rolling out replacement technology. The true risks of moving to a different technology lies in setting your workforce up for success by preparing personnel for the new changes ahead, before a new technology is rolled out. Clear communication on why a change is coming and how the change impacts staff are key. Preparing your workforce for change is key to a smooth adoption of any new technology.
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